Automatic capture
Every DM sender and keyword commenter can become a lead, with the conversation saved to their record.
Leads and CRM
Turn followers into customers with a social media CRM
Most sales on social media start in a DM or a comment, then get lost. ZiaRush captures those people as leads automatically and gives your team a pipeline to follow them up.
Request a demoYour pipeline
Name the stages the way you sell, from first message to booked, paid or closed.
Every source in one place
Social leads sit next to CSV imports and contacts your team adds by hand.
Capture leads from Instagram and Facebook automatically
When someone sends a DM or comments a keyword on your post, the system can add them to your leads with their name, profile and what they said. Your team can also add anyone from the inbox or the comments in one click.
Because every activity is saved against the person, a webhook retry or a second comment never creates a duplicate. You see one person with their full history.
- DM senders and keyword commenters captured automatically
- Add to Leads from any message or comment
- Full conversation history on every lead
A sales pipeline built around how you sell
The CRM shows every lead as a card in your pipeline. Drag them between stages, assign tasks with due dates, add notes and see what happened last. Stages are yours to name, whether that is New, Booked, Visited and Member, or Enquiry, Viewing, Offer and Closed.
- Custom pipeline stages
- Tasks and notes
- Bulk actions on many leads at once
- CSV import and manual entry
Social triage inbox for new leads
The Leads view is a fast triage list for people who came in from social media and have not been worked yet. Your community team qualifies them there, and your sales team picks them up in the CRM.
Privacy built in
If someone asks to be forgotten, one action erases their lead record, their automation history and any AI report that quoted them. Roles control who can view leads and who can change them.
Frequently asked questions
How does ZiaRush capture leads from social media?
Anyone who DMs your Instagram or Facebook account, or comments a keyword you set, can be added as a lead automatically. Your team can also add people from messages and comments by hand.
Can I import my existing contacts?
Yes. Import a CSV or add contacts manually. They appear in the same CRM as your social leads.
Can I customize the pipeline stages?
Yes. Owners and admins can rename, add and reorder stages to match how your business sells.
Can I delete a person’s data if they ask?
Yes. Erasing a lead removes their record, their automation history and any AI report that quoted them.
See it running on your accounts
Book a call and we’ll show you the live system with examples from your niche, and a clear plan to deploy it under your brand.