Clinics & Med Spas

Social media for med spas, aesthetic clinics and wellness clinics

ZiaRush deploys an AI intelligence system into your clinic, under your brand. Your team publishes treatment education, answers common social enquiries with approved replies, and moves consultation requests toward your booking process, while patient records stay in your clinic’s own systems.

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Education-first content

Explain treatments, aftercare and what to expect, in your clinic’s voice and brand.

Consultation enquiries

Keyword rules send your consultation booking link to anyone who asks.

Clear boundaries

The system handles social enquiries. Medical records stay in your clinic’s systems.

Treatment education content for med spas and aesthetic clinics

People research treatments for weeks before booking. Clinics that explain clearly earn trust. The Content Studio helps your team draft explainer graphics and carousels with your brand colors, fonts and logo applied automatically, and storyboard videos up to three minutes that walk through what a treatment involves, with nothing spent until you approve the storyboard. A practitioner can write a script once and turn it into a HeyGen talking-avatar video answering a frequently asked question.

Your clinical team reviews and approves everything before it is scheduled, and the AI agent can never schedule or publish on its own. Clinic footage and approved photos go into the Media Library from a phone by scanning a QR code.

  • What to expect at a first consultation
  • Aftercare and recovery tips
  • Practitioner introductions and clinic tours
  • Myth versus fact posts for popular treatments

Consultation enquiries from Instagram and Facebook

Clinic DMs are full of the same opening questions: How much is it? Do you offer free consultations? Where are you located? The inbox brings Instagram DMs and Facebook Messenger into one place, and rule-based keyword automations reply with text your team approved. Someone comments “CONSULT” and receives your consultation booking link by private DM. A welcome message can share your address, hours and a reminder not to send personal medical details over social media.

Automations are rules, not AI, so they never improvise clinical advice. When an enquiry needs a person, a human handoff pauses automations for that person for 24 hours while your coordinator replies.

What the system handles, and what your clinic systems handle

The system is built for social media: content, publishing, social messages and the sales pipeline for enquiries. It is not a medical records or patient management system, and it should not be used to store health information. Your clinic’s own booking, practice management and medical record systems handle appointments, consent forms and patient records.

A typical flow: an enquiry arrives by DM, the person is captured as a lead with stages such as Enquiry, Consultation link sent and Consultation booked, and from there the booking happens in your clinic’s own system. You can erase a person’s data from the CRM on request, and two-step sign-in, single sign-on, roles and an activity log control access for your team.

Analytics for dental, wellness and aesthetic clinics

See which treatments people engage with across Instagram, Facebook and TikTok: views, reach, engagement, top posts and which formats perform. The best time to post heatmap and caption suggestions are learned from your own history, and Instagram audience top cities show whether your content reaches people near your clinic.

Frequently asked questions

What should a med spa post on Instagram?

Treatment explainers, aftercare tips, practitioner introductions, clinic tours and answers to common questions. Results content should only use real, consented client material and follow the advertising rules that apply to your clinic.

Is the system HIPAA compliant?

The system is not a medical records platform and is not intended for patient health information. It handles social content and social enquiries. Patient records, consent and appointments stay in your clinic’s own booking and medical systems.

Can it reply to consultation requests automatically?

Yes, on Instagram and Facebook. Your team writes keyword rules and approved replies, for example sending your consultation booking link. It does not give medical advice and a person can take over at any time.

Does it work for dental clinics?

Yes. Dental, wellness and aesthetic clinics can use the same features: education content, scheduling, keyword replies for enquiries and a pipeline for new patient enquiries that hands off to your own booking system.

Who can see our messages and leads?

Only your team, based on the roles you assign. The system runs in your own cloud environment under your brand, with two-step sign-in, single sign-on and an activity log.

See it running on your accounts

Book a call and we’ll show you the live system with examples from your niche, and a clear plan to deploy it under your brand.

Request a demo